If something went wrong, we want to put it right.
How to complain
Write to us through the contact page or open a ticket from your dashboard. Tell us what happened, when, and what you would like us to do.
What happens next
We confirm we have your complaint, look into it and reply in writing with what we found and what we will do.
If you are not happy with our answer
Tell us, and a senior member of the team will review it.